Frequently Asked Questions
Everything you need to know about our premium Oud collection.
What is the source of your Oud oils?
We source our Oud directly from sustainable plantations across Southeast Asia and the Middle East, ensuring that every bottle contains 100% pure, ethically harvested agarwood resin.
How long does the scent typically last?
Due to the high concentration of natural oils, our signature scents typically last between 8 to 12 hours on the skin and even longer when applied to clothing.
Do you offer international shipping?
Yes, we ship our luxury fragrances worldwide. Shipping times vary by location, typically ranging from 5 to 14 business days depending on customs processing.
Can I return a fragrance if I don't like the scent?
To ensure hygiene and product integrity, we only accept returns on unopened and sealed packaging within 30 days. We recommend purchasing our discovery sampler set before committing to a full-sized bottle.
Are your products vegan and cruelty-free?
Absolutely. The Oud Store is committed to ethical beauty; all our perfumes are plant-based and we never test our formulations on animals.
How should I store my Oud to maintain its quality?
To preserve the complex aromatic profile, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations.